Our Terms & Conditions
1. General information
The offers of this catalogue apply to industry, crafts, trade, business, authorities and comparable institutions. With our customers we assume that they are registered traders or would like to be treated as such. Should your conditions of purchase conflict with these terms and conditions, then your conditions of purchase shall only apply if this was explicitly confirmed by us.
Our offers are non-binding. Our written order confirmation shall be used exclusively for the acceptance of the contract and the scope of delivery. Verbal agreements or agreements made by telephone shall only apply with explicit written confirmation by us.
The prices are quoted in euros and apply ex works excluding packaging, unless otherwise agreed. They are based on the cost factors applicable on the day of the offer and order confirmation. Should the delivery follow later than four months after conclusion of the contract for reasons not attributable to UNIOELER L. + G. Beck GmbH, then UNIOELER L. + G. Beck GmbH shall be entitled to pass on appropriately substantiated cost increases.
The minimum order value is 60 euros. In the case of very small orders we shall invoice a minimum quantity surcharge of 20 euros.
Any requested or required packaging shall be provided in accordance with VerpackV (regulation on packaging) and invoiced as favourably as possible. Returns may only be made with freight-free delivery to us.
5. Terms of payment
Unless otherwise agreed, the payment shall be made within 14 days with 2% discount or within 30 days net. The refund of payments, the withholding of payments due to justified or unjustified complaints, as well as the offsetting of payments due to counterclaims by the customer against us are excluded. Insufficient information about the purchaser's ability to pay, or reasonable doubt about the purchaser's ability to pay, shall entitle us to take an advance payment for the outstanding delivery of all current contract completions, or withdraw from all or individual supply contracts by unilateral declaration. However, each partial delivery is considered a special contract.
6. Retention of title
All deliveries are effected ex works or delivery warehouse with title retention until receipt of all payments from the supply contract and any other business relationships between the purchaser and us. The assertion of the retention of title, as well as the seizure of the delivery item, are not deemed to be a withdrawal from the contract. We are entitled to insure the delivery item at the expense of the customer against all relevant risks, unless the customer has provided evidence of concluding the insurance policy. The retention of title also applies in the situation where the purchaser has treated or processed the goods. Our title extends to the item manufactured by the treatment or processing. This must be stored for us with due diligence. In the event of the resale of the delivered goods, even after their treatment or processing, the purchaser's claim from the resale is hereby assigned to us. The assignment also includes the publisher's claim, which the purchaser has or asserted against a third party. The purchaser is obligated to notify us of the resale of delivered items with details of the buyer. From the outset he grants us the right to notify the third party of the assignment of all claims to us from the resale. Any necessary documents and information must be made available. In the event of a major deterioration of the financial circumstances of the purchaser, as well as the opening of judicial or out-of-court settlement proceedings or insolvency proceedings regarding the purchaser's assets, the claim for the equivalent value of all goods deliveries shall become due for immediate payment.
The customer can request a release of the securities it provided to UNIOELER L. + G. Beck GmbH, particularly by granting an ordinary retention of title and the prolonged and extended retention of title. The supplier is obligated to release a portion of the security.
7. Ordering by phone
We are happy to take your order by telephone. If you place an order again in writing for internal business reasons (as confirmation), please clearly indicate the 'telephone order in advance' in a visible place. Otherwise, we would have to view this order in our processing as an independent order, and insist on its fulfilment until subsequent cancellation.
8. Delivery time
Our delivery times are based on the period between incoming order and transfer of the goods to the freight carrier. An appropriate time is required for the delivery. As some of our products are regularly produced to order, the delivery times are guidelines which may be shorter. We try to prevent late deliveries through close monitoring of delivery schedules. This applies particularly to fixed deadlines confirmed in writing. For delivery overruns, e.g. from sub-suppliers, we cannot be held liable unless there is intent or gross negligence on our part.
9. Details about dimensions, weights, etc.
Details about dimensions, weights, load-bearing capacity, capacity and similar material characteristics may differ. If (for certain reasons) these values are crucial for you, you can have this confirmed by us in writing as a 'warranty'. We reserve the right to make changes to the products through technical, environmentally friendly or quality-enhancing further development.
With the transfer of the goods you ordered to the freight carrier (post, parcel service, freight forwarder, etc.) the purchase contract is deemed to be fulfilled, and the risk is transferred to you. If it is logical and beneficial for rapid processing, we shall make partial deliveries. This is effected, particularly if there is a big difference between the delivery times for different products so that you receive your goods as quickly as possible. Please check the goods upon receipt for their intactness. If there is transport damage, please contact us so that we can agree the exchange arrangements. Otherwise, you shall bear the cost of the returns without any consultation.
Our products are delivered with the properties assuming normal use and have a warranty period of 12 months, unless a different warranty period is shown for the respective product or product group. Please notify us of visible defects within three days after delivery, non-obvious defects within three days after their discovery. In the case of a timely and justified notice of defects, we offer supplementary performance or a reduction or reserve the right to withdraw from the contract in accordance with the statutory provisions. An appropriate deadline is set. We do not accept liability for further claims, unless they are based on intent or gross negligence on our part, however only up to the amount of the foreseeable damage, and not above the respective order value. Claims for loss of profit, losses, expenses saved, claims for damages from third parties, as well as other indirect and consequential damages cannot be asserted in any way and are excluded.
Returns or exchanges, which are not based on a goods defect and to which there are no legal claims, are possible if this was agreed before acceptance of the order. This is only possible afterwards if we agree to such in writing. Unless otherwise agreed, you shall bear the resulting costs. A prerequisite is always the fault-free condition of the goods returned at your risk. We cannot accept goods returned without any consultation. We shall assume the costs for return deliveries made at our request.
In the case of different legal interpretations, the registered office of our company is deemed the place of jurisdiction for all disputes arising from contractual relationships with registered traders.
The law of the Federal Republic of Germany shall apply in each case. International law does not apply. The place of fulfilment is the place of delivery of the respective supplier or warehouse.
14. Legal validity
Should individual provisions of these terms and conditions be ineffective, then this shall not affect the validity of the remaining provisions and those of the entire transaction. The ineffective provision shall be replaced with a provision which comes as close as possible to the economic intent of the invalid provision.
As at June 2013
UNIOELER L. + G. Beck GmbH